Do I have to be 21+ to purchase cannabis or enter the dispensary?

Yes. New York State requires all customers to be 21 or older with a valid government-issued ID (driver’s license, state ID, military ID, or passport). No exceptions.

Do I need my ID for pickup or delivery?

Yes. Whether you’re picking up in-store or receiving a delivery, you must present your valid government-issued ID for age and identity verification.
Delivery orders cannot be released without ID.

At Innocence Cannabis, we want you to have a great experience every time you shop with us. Due to New York State regulations, we’re not able to accept returns or exchanges on any cannabis products—opened or unopened. Once a product leaves the store, the sale is final.
If something doesn’t look right, or you have any concerns about your purchase, please let us know before you leave the dispensary. We’re always happy to take a quick look and make sure everything is perfect.
Our team will review your items with you at checkout so you can feel confident you’re getting exactly what you wanted.
If you ever have questions about a product, effects, or how to choose the right fit for you, we’re here to help every step of the way.
Need help?
Contact us at dispensary@innocence.buzz or (716) 638-4222

Closed on major holidays — but open on the minor ones! Open Monday-Saturday 10-8, Open Sundays 10-6

Call first to be sure. (716) 638-4222

Yes! We are a Microbusiness licensed by the state of New York.

farm-to-pipe.
Because we’re a microbusiness, everything we sell is grown by us—from seed to harvest to the final product you bring home. No middlemen. No mystery growers. No mass-production. Just carefully cultivated, small-batch cannabis straight from our farm to our dispensary.

Why It Matters
Quality You Can Trust
We oversee every step of the process. If it’s on our shelves, we grew it with intention.
Local & Sustainable
Microbusinesses are designed to support small, community-based operators—not big corporations.
Fresh, Craft Cannabis
Because we grow in small batches, our flower isn’t warehoused or shipped across the state. You’re getting cannabis at its best.
Full Transparency
Same people growing it, same people selling it, same people answering your questions.

Innocence Cannabis: Microbusiness = Craft Cannabis
Our license means we’re responsible for the entire lifecycle—cultivation, processing, and retail.
That’s why our slogan is “Meet the Maker.”
When you shop here, you’re getting authentic craft cannabis, grown with care right here in Western New York.

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